Questions, answered.
Everything you'd want to know before reaching out, how we work, what it costs, and what you walk away with.
About terracode
What is terracode?
terracode is a remote software development agency. We design, build, and ship software for startups and growing companies, and we measure ourselves on the business outcome, not just the features we deliver. We use AI to work faster, but results are the point.
What services does terracode offer?
Four core services: product engineering (designing and building new products end to end), AI integration (putting large language models and machine learning to work inside your product or operations), legacy modernization (improving existing systems without a risky big-bang rewrite), and team augmentation (embedding experienced engineers into your existing team).
Are you a software development agency or a consultancy?
An agency, in the sense that we take responsibility for designing, building, and shipping working software, not just advising on it. Where we differ from the typical agency is the yardstick: every engagement is scoped around a business outcome, and we consider the work done when that outcome moves, not when the hours are billed.
Who do you work with?
Early-stage startups getting a first product into customers' hands, funded scaleups that need to ship faster, and established businesses building or modernizing software. The common thread is a real outcome to move and a need for the right engineering to get there.
Are you fully remote? Where are you based?
Yes. terracode is based in Bosnia and Herzegovina, and we work remotely with clients worldwide, overlapping with your working hours so collaboration feels real-time, not handed-off across time zones.
How big is the team?
We're small by design. You work directly with the people writing your software, not a rotating cast of contractors or a layer of account managers between you and the build.
How we work
What does "outcome-focused" actually mean?
Every engagement starts by naming the metric we're trying to move (onboarding time, conversion, cost per order, time to launch) and ends with evidence we moved it. If a feature doesn't serve that number, we question whether it belongs in the first release.
What's your process?
We start with a short discovery to find the real bottleneck, ship the smallest useful release fast, iterate on how it performs with real users, and hand over clean, documented code. You see working software early and often rather than waiting months for a big reveal.
How do you use AI in your work?
As a tool that makes a small team move faster: quicker scaffolding, quicker review, quicker research, so more of our time goes to the decisions that matter. We use it where it improves speed or quality, and we never ship it as a gimmick or lead a pitch with it.
Will I own the code and the IP?
Yes. You own everything we build. We hand over maintainable, documented code and the knowledge to run it, so you're never locked in to us.
What technologies do you work with?
We're pragmatic about tools and pick what fits the problem rather than forcing a house stack. In practice that means modern web and mobile frameworks, strongly-typed backends, and the major cloud providers. If you already have a stack, we work within it.
How do you keep us in the loop?
Regular demos of working software, shared access to the tools we use, async written updates, and live calls within your working hours. You'll always know what we're building, why, and what's next.
Working together
How much does a project cost?
Every project is scoped individually. After a short discovery call we give you a clear estimate up front, no surprise invoices. Engagements usually run as a fixed-scope project when the work is well-defined, or a monthly retainer when it's ongoing.
How long does a project take?
A first useful release is often live in a few weeks; a full build depends on scope. Because we ship the smallest valuable version first and iterate, you get something real in your hands early rather than waiting for the whole thing.
Do you offer fixed-price or time-and-materials?
Both, matched to the work. Fixed-scope projects suit well-defined builds where you want budget certainty; a retainer suits ongoing or evolving work where priorities shift. We'll recommend the model that protects your budget and keeps us moving fast.
Can you just augment our existing team?
Yes. We embed experienced engineers directly into your team to unblock delivery and raise the bar, without the months-long hiring lag. We work in your tools and rituals rather than imposing ours.
What happens after launch?
Your choice. We can stay on to support and keep iterating, or do a clean handover so your own team owns it from day one. Either way you get documentation and a maintainable codebase, not a black box.
Getting started
How do we start working together?
Send us a short note about the problem and the outcome you're after. We'll set up an intro call, run a quick discovery to make sure we're the right fit, and come back with a clear proposal and estimate.
How do I book a consultation?
Use the "Book a free consultation" button anywhere on the site to grab a time that suits you, or send a note through the contact form and we'll come back within two business days. The first call is free and there's no sales script, just a straight conversation about your problem.
What if we're not sure exactly what we need?
That's normal, and it's what discovery is for. Bring the problem and the result you want; we'll help shape the smallest, highest-leverage thing to build first. You don't need a finished spec to talk to us.
How soon can you start?
We take on a limited number of projects at a time to keep quality high, so start dates depend on current capacity. The fastest way to find out is to get in touch; we'll be straight with you about timing.
What if it isn't working out?
We keep engagements transparent and outcome-led precisely so this rarely happens, but you're never trapped. You own the code throughout, and we structure work so you can take it in-house at any point.
Still have a question?
Tell us about your project. We'll give you a straight answer on whether and how we can help.
